![]() ![]() The new rule makes the program less desirable, especially if you are booking flights for more than one person. You got your points back in your account. This is a big downgrade to the program! It was great to be able to book a flight and cancel if your plans changed. I don't know when the rule changed, but I have seen it in print more than once. It is the same as buying a flight with cash. The points are held for one year to be used by the original passenger ONLY. The points no longer go back into your account if you cancel the flight. The $5.60 in fees will be held for the traveler on the original conf # and must be used for that traveler only within one year from the date of new rule on cancelling a flight purchased with points has changed if you purchase a Wanna Get Away fare. Examples of activities that do not count as qualifying activities include but are not limited to: cancelled trips nonrevenue travel such as reward or Companion Pass travel for the donating Member, points donated to a charity and other travel such as charter flights, service-charged, reduce-rate, trade out, and extra seat.” Points gifted or transferred to another Member will only keep the recipient's point balance active after the points have been claimed by the recipient. Qualifying earning activity includes 1) completed revenue travel on flights flown through Southwest Airlines® and posted to the Member’s account prior to the expiration date 2) points earned by transacting with any current Southwest Airlines Rapid Rewards® partner (including transfers from applicable Rapid Rewards partners and completed Southwest Vacations® hotel stays) and posted to the Member’s account prior to the expiration date 3) points earned using Rapid Rewards® Credit Cards and through points transferred from Diners Club® and posted to the Member’s account prior to the expiration date and 4) points purchased for personal account use through and posted to the Member’s account prior to the expiration date. “Points will remain active as long as you have at least one qualifying earning activity every 24 months. The don’t expire as long as you follow the following guidelines from SW’s site: When you cancel flights booked with RR points, the points are refunded to the account from which they originated. Point cancellations follow different rules than those paid by cash. ![]()
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